Frequently Asked Question

How do I access My Roommatik?

To access My Roommatik (my.roommatik.com), you need to enter your username and password on the login page.

What should I do if I always get a session expired message?

If you see a "Session expired" message, click on "Password recovery" and follow the instructions to change your password. After changing your password, you will be able to log in again.

What do I do if I don't remember my username?

If you don't remember your username, you need to contact us by opening a ticket so that we can assist you.

What do I do if I can't access my account after trying the above?

If you have tried to log in to your account without success, open a ticket so that we can investigate the issue and provide technical support.